Code of conduct for Spa Guest

As a Spa Guest, it is your responsibility to:

1. Communicate your preferences, expectations and concerns;
2. Communicate complete and accurate health information and reasons for your visit;
3. Treat staff and other guests with courtesy and respect;
4. Use products, equipment and therapies as directed;
5. Engage in efforts to preserve the environment; and
6. Adhere to the spa's published policies and procedures.

As a Spa Guest, you have the right to:

1. A clean, safe and comfortable environment;
2. Stop a treatment at any time, for any reason;
3. Be treated with consideration, dignity and respect;
4. Confidential treatment of your disclosed health information;
5. Trained staff who respectfully conduct treatments according to treatment protocols and the spa's policies and procedures;
6. Ask questions about your spa experience; and
7. Information regarding staff training, licensing and certification.

This is from the International Spa Association.